woman experiencing flu symptoms

Don’t let flu get you down.

Skip the waiting room and connect with an online doctor at a time that suits you at Tia Health.

Access the answers and health care you need, when you need it.

Book now
woman experiencing flu symptoms

Don’t let flu get you down.

Skip the waiting room and connect with an online doctor at a time that suits you at Tia Health.

Access the answers and health care you need, when you need it.

Book now

What is the flu?

Formally known as influenza, the flu is a very contagious respiratory illness caused by a virus which attacks the respiratory tract. It causes an average of 12,200 hospitalizations in Canada per year and 3,500 deaths.

What is the flu?

Formally known as influenza, the flu is a very contagious respiratory illness caused by a virus which attacks the respiratory tract. It causes an average of 12,200 hospitalizations in Canada per year and 3,500 deaths.

high temperature fever

The most common flu symptoms are:

  • Cough

  • Fever

  • Fatigue

  • Headaches

  • Muscle aches

How is flu different from a cold?

While they are both contagious viral infections, flu is much more severe than a cold. High fevers, fatigue and weakness are strong indicators of the flu.

Can an online doctor help with the flu?

Yes. A physician can assess your symptoms and, if they diagnose you with the flu, they can prescribe antiviral medication. This will help to shorten the length of time you have the flu for and alleviate the symptoms. You can have your prescription delivered for free or sent to a pharmacy of your choice for pick-up.

Are some people more at risk of getting the flu?

Yes, the following people are at higher risk:

  • Children under five
  • Adults over 65
  • Pregnant women
  • Nursing home residents
  • People with weakened immune systems such as those suffering from chronic illnesses.

How can I avoid getting the flu?

By getting the yearly flu vaccine. The flu virus changes every season, so it is important to get the vaccine every year if you are a high risk. Learn more here.

Is the flu serious?

Most people can self-treat at home, however if symptoms don’t ease after a week or if you are in the higher risk category then you should visit your doctor. Flu can cause serious complications such as:

  • Ear infections
  • Sinus infections
  • Pneumonia

What are the best treatments for the flu?

Getting lots of rest and fluids is very important in aiding recovery. Certain over the counter medications can also help, such as:

  • Decongestants
  • Antihistamines
  • Cough suppressants
  • Pain relievers

How do I get a doctor’s note for the flu?

If your work requires you to provide a doctor’s note for illness, then you can book a virtual appointment with one of our online doctors.

How do I prepare for my online appointment?

To ensure the physician can provide an accurate medication prescription during your appointment, you can help by noting down any concerns and answers in advance, along with any allergies they should be aware of.

What will my online appointment be like?

Appointments usually take between five to thirty minutes depending on the individual need. The online doctor will ask for a description of your symptoms. This will allow them to determine the best course of treatment. If necessary, they may recommend a follow-up appointment or a visit to a physical clinic.

How booking works.

“How do I connect with an online doctor?”

Our virtual clinic is designed to provide you with secure, trusted and easy access to the advice and care you need when you need it.

Here is how to book an appointment:

Here is how to book an appointment:

Skip the waiting room and book a virtual clinic appointment instead

Step 1

Select which doctor you would like to see and whether you prefer a phone or video call. We have a variety of male and female doctors available to help you in a number of languages.

Step 2

Attend your virtual appointment from the comfort of your own home using your chosen method of communication. We do not require you to download any apps or programs.

Step 3

Receive guidance and treatment recommendations from the medical specialist. The doctor can share any necessary prescriptions with your chosen pharmacy, and you can opt to have medication delivered to your home for free or can collect in-person if preferred.

Book now

Have a question?

Services

Tia Health doctors' prescriptions are legitimate and are accepted by pharmacies. You can have your prescription delivered for free or sent to a pharmacy of your choice for pick-up.
Yes. Our telehealth platform connects you to a fully licensed Canadian physician. Just like an in-person visit, with telehealth, the doctor is responsible for understanding your case, medical history, and determining the appropriate treatment. If the doctor is not able to help you through telehealth, they may advise that you visit a clinic or hospital in-person.
Your privacy is our top priority, we use bank-level encryption and store data securely in Canada.
Click on the Book Now button to get started. You will then be prompted to select the type of consultation (video or phone), who the appointment is for (you or someone else), and which provider you would like to speak with. Lastly, you will be prompted to sign-up or login to confirm your appointment.
Yes! All Tia Health doctors are Canadian licensed physicians. You can verify the status of their license and view their credentials on the College of Physicians website for the province they are licensed. The city and province in which the physician practices is listed on their Tia Health profile which you will see while navigating the booking process.
Yes, we have a variety of doctors, male and female, doctors who speak different languages, and with different specialties.
If you have a family doctor working on the Tia Health platform, they may have telehealth availability. If not, check back soon as we are adding physicians weekly.

Pricing

Telehealth services are covered by the provincial health plans in British Columbia (MSP), Alberta (AHCIP), and Ontario (OHIP) but not currently in other provinces (check back soon as this is changing). Patients with valid coverage in these provinces will not be charged for their telehealth service. Patients in other provinces will receive a receipt that may be reimbursed through a health spending account or other extended/private insurance.
We accept VISA, MasterCard, American Express, and other online payment enabled cards.
Telehealth services are covered by the provincial health plans in British Columbia (MSP), Alberta (AHCIP), and Ontario (OHIP) but not currently in other provinces (check back soon as this is changing). Patients with valid coverage in these provinces will not be charged for their telehealth service. Patients in other provinces will receive a receipt that may be reimbursed through a health spending account or other extended/private insurance. If no coverage is available to you, then appointment pricing ranges depending on the appointment type you select. There are no time-based fees or additional fees if an appointment lasts longer than expected.
Get the best care from anywhere

Get the best care from anywhere!

Tia Health is focused on modernizing and digitizing healthcare. Our mission is to positively impact health outcomes by leveraging technology to empower patients and doctors.

Book now

Get the best care from anywhere!

Tia Health is focused on modernizing and digitizing healthcare. Our mission is to positively impact health outcomes by leveraging technology to empower patients and doctors.

This page is intended for informational purposes only and does not provide medical advice. It is not a substitute for professional medical advice, diagnosis or treatment.

Tia Health and VirtualClinic+ are joining to serve you better 
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