woman experiencing uti symptoms

Online treatment for a urinary tract infection.

Skip the waiting room and connect with an online doctor, for UTI treatment, at a time that suits you at Tia Health.

Access the medication you need, when you need it.

Book now
woman experiencing uti symptoms

Online treatment for a urinary tract infection.

Skip the waiting room and connect with an online doctor, for UTI treatment, at a time that suits you at Tia Health.

Access the medication you need, when you need it.

Book now

Learn more ↓

What is a UTI?

A urinary tract infection, or UTI, is a common bacterial infection in the kidneys, ureters, bladder or urethra.

Learn more ↓

What is a UTI?

A urinary tract infection, or UTI, is a common bacterial infection in the kidneys, ureters, bladder or urethra.

Learn more ↓

woman experiencing uti symptoms

Common UTI symptoms can include:

  • Frequent urges to urinate

  • Feeling a burning sensation when urinating

  • Cloudy, bloody, or strange-smelling urine

  • Pain in the pelvic or abdominal area

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How is a UTI treated?

Antibiotics are the most effective treatment method and work by killing the bacteria that is causing the infection.

Is a certain gender more likely to get a UTI?

Yes, women are at higher risk of developing a urinary tract infection than men. This is believed to be due to having a shorter urethra than men, so it is easier for bacteria to reach the bladder.

Is there any way to prevent a UTI?

Preventative measures are:

  • For women, ensuring always to wipe front to back after urinating. This method ensures that bacteria from the rectum does not gain access to the urethra.
  • Practicing good sexual hygiene. This includes urinating immediately after intercourse and frequent washing of the genitals.
  • Staying hydrated
  • Drinking cranberry juice
  • Consuming probiotics
  • Maintaining high levels of vitamin C

Are there any other factors which increase risk of getting a UTI?

Yes, these include:

  • Individuals who suffer from conditions which obstruct the urinary tract, such as kidney stones, or that prevent the bladder from completely emptying
  • Women who have been through the menopause. This results in an estrogen decrease which increases the chances of a UTI
  • People with weakened immune systems
  • Higher sexual activity or having a new sexual partner
  • Certain birth control methods

How do I prepare for my online appointment?

To ensure the physician can provide an accurate medication prescription during your appointment you can help by noting down any concerns and answers in advance, along with any allergies they should be aware of.

What will my online UTI appointment be like?

Appointments usually take between five to thirty minutes depending on the individual need. The online doctor will ask for a description of your symptoms. This will allow them to determine the best course of treatment. If necessary, they may recommend a follow-up appointment or a visit to a physical clinic.

How booking works.

“How do I connect with an online doctor?”

Our virtual clinic is designed to provide you with secure, trusted and easy access to the advice and care you need when you need it.

Here is how to book an appointment:

Here is how to book an appointment:

Skip the waiting room and book a virtual clinic appointment instead

Step 1

Select which doctor you would like to see and whether you prefer a phone or video call. We have a variety of male and female doctors available to help you in a number of languages.

Step 2

Attend your virtual appointment from the comfort of your own home using your chosen method of communication. We do not require you to download any apps or programs.

Step 3

Receive guidance and treatment recommendations from the medical specialist. The doctor can share any necessary prescriptions with your chosen pharmacy, and you can opt to have medication delivered to your home for free or can collect in-person if preferred.

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FAQ

Have a question?

Services

Tia Health doctors' prescriptions are legitimate and are accepted by pharmacies. You can have your prescription delivered for free or sent to a pharmacy of your choice for pick-up.
Yes. Our telehealth platform connects you to a fully licensed Canadian physician. Just like an in-person visit, with telehealth, the doctor is responsible for understanding your case, medical history, and determining the appropriate treatment. If the doctor is not able to help you through telehealth, they may advise that you visit a clinic or hospital in-person.
Your privacy is our top priority, we use bank-level encryption and store data securely in Canada.
Click on the Book Now button to get started. You will then be prompted to select the type of consultation (video or phone), who the appointment is for (you or someone else), and which provider you would like to speak with. Lastly, you will be prompted to sign-up or login to confirm your appointment.
Yes! All Tia Health doctors are Canadian licensed physicians. You can verify the status of their license and view their credentials on the College of Physicians website for the province they are licensed. The city and province in which the physician practices is listed on their Tia Health profile which you will see while navigating the booking process.
Yes, we have a variety of doctors, male and female, doctors who speak different languages, and with different specialties.
If you have a family doctor working on the Tia Health platform, they may have telehealth availability. If not, check back soon as we are adding physicians weekly.

Pricing

Telehealth services are covered by the provincial health plans in British Columbia (MSP), Alberta (AHCIP), and Ontario (OHIP) but not currently in other provinces (check back soon as this is changing). Patients with valid coverage in these provinces will not be charged for their telehealth service. Patients in other provinces will receive a receipt that may be reimbursed through a health spending account or other extended/private insurance.
Through our partnership with Focus Mental Wellness, you can talk to a licensed and compassionate therapist via phone, video, or text. Focus therapy services don't require a doctor's referral and are covered by most extended health benefits. Sessions are usually available within a few days, and depending on your selected therapist's availability, same-day sessions are offered.
We accept VISA, MasterCard, American Express, and other online payment enabled cards.
Telehealth services are covered by the provincial health plans in British Columbia (MSP), Alberta (AHCIP), and Ontario (OHIP) but not currently in other provinces (check back soon as this is changing). Patients with valid coverage in these provinces will not be charged for their telehealth service. Patients in other provinces will receive a receipt that may be reimbursed through a health spending account or other extended/private insurance. If no coverage is available to you, then appointment pricing ranges depending on the appointment type you select. There are no time-based fees or additional fees if an appointment lasts longer than expected.
Get the best care from anywhere

Get the best care from anywhere!

Tia Health is focused on modernizing and digitizing healthcare. Our mission is to positively impact health outcomes by leveraging technology to empower patients and doctors.

Book now

Get the best care from anywhere!

Tia Health is focused on modernizing and digitizing healthcare. Our mission is to positively impact health outcomes by leveraging technology to empower patients and doctors.

Book now

This page is intended for informational purposes only and does not provide medical advice. It is not a substitute for professional medical advice, diagnosis or treatment.