Woman having an online walk-in appointment with a doctor on her phone.
Woman having an online walk-in appointment with a doctor on her phone.

Access an online walk-in clinic, fast.

Skip the waiting room and connect with an online walk-in doctor at a time that suits you at Tia Health.

Access convenient, hassle-free online walk-in appointments with a Canadian doctor.

Book now

Access an online walk-in clinic, fast.

Skip the waiting room and connect with an online walk-in doctor at a time that suits you at Tia Health.

Access convenient, hassle-free online walk-in appointments with a Canadian doctor.

Book now

Learn more ↓

Getting a walk-in appointment doesn’t have to be difficult.

When you’re sick, waiting hours for a doctor’s appointment to receive treatment is not what you want or need. We’re here to help you get the health support you deserve so you can focus on recovery.

Save time and energy by easily booking an online walk-in appointment within minutes.

Patient talking to an online doctor on video chat.

Private

Your appointments are always 100% confidential and secure.

Convenient

Join your virtual walk-in appointment from the comfort of your home and avoid long wait-times at clinics.

Efficient

Tia Health allows you to quickly book an appointment to see an online doctor. Your prescription will be delivered to your chosen Canadian pharmacy.

Free

Appointments are covered with a valid healthcare number for British Columbians, Albertans and Ontarians and medication can be delivered to your door at no cost.

Book now

What conditions can be assessed in an online walk-in appointment?

Many common medical conditions can easily be diagnosed by an online doctor, along with certain mental health and sexual health concerns.

What services are available at an online walk-in clinic?

You can visit an online doctor for services such as online prescriptions, doctor’s notes and general medical guidance. You can also speak to a doctor about getting a referral to a specialist.

What if I need an in-person walk-in appointment?

We have 20 clinics located across BC, in the following locations:

  • Burnaby
  • Coquitlam
  • Kerrisdale
  • North Vancouver
  • Point Grey
  • Richmond
  • Surrey

A full list can be found here.

How booking works.

“"How do I book an online walk-in appointment?"”

Our virtual clinic is designed to provide you with secure, trusted and easy access to the advice and care you need when you need it.

Here is how to book an online walk-in appointment:

Here is how to book an online walk-in appointment:

Skip the waiting room and book a virtual clinic appointment instead

Step 1

Book an appointment to visit a general doctor. You can select which doctor you would like to see and whether you prefer a phone or video call. We have a variety of male and female doctors available to help you in a number of languages.

Step 2

Attend your virtual appointment from the comfort of your own home using your chosen method of communication. We do not require you to download any apps or programs. In some cases, it may be recommended that an in-person visit be coordinated.

Step 3

Receive guidance and treatment recommendations from the medical specialist. The doctor can share any necessary prescriptions with your chosen pharmacy, and you can opt to have medication delivered to your home for free or can collect in-person if preferred.

Book now

FAQ

Have a question?

Services

Tia Health doctors' prescriptions are legitimate and are accepted by pharmacies. You can have your prescription delivered for free or sent to a pharmacy of your choice for pick-up.
Yes. Our telehealth platform connects you to a fully licensed Canadian physician. Just like an in-person visit, with telehealth, the doctor is responsible for understanding your case, medical history, and determining the appropriate treatment. If the doctor is not able to help you through telehealth, they may advise that you visit a clinic or hospital in-person.
Your privacy is our top priority, we use bank-level encryption and store data securely in Canada.
Click on the Book Now button to get started. You will then be prompted to select the type of consultation (video or phone), who the appointment is for (you or someone else), and which provider you would like to speak with. Lastly, you will be prompted to sign-up or login to confirm your appointment.
Yes! All Tia Health doctors are Canadian licensed physicians. You can verify the status of their license and view their credentials on the College of Physicians website for the province they are licensed. The city and province in which the physician practices is listed on their Tia Health profile which you will see while navigating the booking process.
Yes, we have a variety of doctors, male and female, doctors who speak different languages, and with different specialties.
If you have a family doctor working on the Tia Health platform, they may have telehealth availability. If not, check back soon as we are adding physicians weekly.

Pricing

Telehealth services are covered by the provincial health plans in British Columbia (MSP), Alberta (AHCIP), and Ontario (OHIP) but not currently in other provinces (check back soon as this is changing). Patients with valid coverage in these provinces will not be charged for their telehealth service. Patients in other provinces will receive a receipt that may be reimbursed through a health spending account or other extended/private insurance.
Through our partnership with Focus Mental Wellness, you can talk to a licensed and compassionate therapist via phone, video, or text. Focus therapy services don't require a doctor's referral and are covered by most extended health benefits. Sessions are usually available within a few days, and depending on your selected therapist's availability, same-day sessions are offered.
We accept VISA, MasterCard, American Express, and other online payment enabled cards.
Telehealth services are covered by the provincial health plans in British Columbia (MSP), Alberta (AHCIP), and Ontario (OHIP) but not currently in other provinces (check back soon as this is changing). Patients with valid coverage in these provinces will not be charged for their telehealth service. Patients in other provinces will receive a receipt that may be reimbursed through a health spending account or other extended/private insurance. If no coverage is available to you, then appointment pricing ranges depending on the appointment type you select. There are no time-based fees or additional fees if an appointment lasts longer than expected.
Get the best care from anywhere

Get the best care from anywhere!

Tia Health is focused on modernizing and digitizing healthcare. Our mission is to positively impact health outcomes by leveraging technology to empower patients and doctors.

Book now

Get the best care from anywhere!

Tia Health is focused on modernizing and digitizing healthcare. Our mission is to positively impact health outcomes by leveraging technology to empower patients and doctors.

Book now