Woman taking care of her skin and needing a dermatologist visit.

Need to see a dermatologist?

Skip the waiting room and get a referral to connect with an online dermatologist at a time that suits you at Tia Health.

Enjoy easier, more convenient dermatology treatment.

Book now
Woman taking care of her skin and needing a dermatologist visit.

Need to see a dermatologist?

Skip the waiting room and get a referral to connect with an online dermatologist at a time that suits you at Tia Health.

Enjoy easier, more convenient dermatology treatment.

Book now

Why see an online dermatologist?

Dermatologists provide guidance and treatment for health issues relating to the skin, hair, and nails, including but not limited to dandruff, dermatitis, photoaging, rashes, rosacea, skin tags, skin cancer and warts.

So, if you are suffering from one of these issues and want to quickly and conveniently get treatment, rather than waiting what can often be a couple of a months for an in-person visit, then an online dermatologist appointment might be the right choice for you.

What is a dermatologist?

Dermatologists provide guidance and treatment for health issues relating to the skin, hair, and nails, including but not limited to dandruff, dermatitis, photoaging, rashes, rosacea, skin tags, skin cancer and warts.

So, if you are suffering from one of these issues and want to quickly and conveniently get treatment, rather than waiting what can often be a couple of a months for an in-person visit, then an online dermatologist appointment might be the right choice for you.

Woman needing to talk to a dermatologist about a rash on her arm.

Common conditions include:

The most common skincare problem seen by Doctors with 20% of Canadians known to experience acne, according to the Canadian Dermatology Association. It is caused by blockages of the skin’s pores due to factors such as bacteria, oil secretions or hormonal changes. This can lead to whiteheads, blackheads or pimples that become swollen or inflamed on areas like the face, chest or shoulders. An online dermatologist can carry out an assessment of the condition to provide guidance and possible treatment options.
Impacting approximately 17% of Canadians, eczema causes itchy inflammation of the skin. It is commonly found on the elbows, knees, face or hands. Professional dermatology treatment can help alleviate any painful itching and prevent infections from occurring through a combination of medications and treatment options.
1 million Canadians suffer with this non-contagious skin condition. It is characterized by inflamed, itchy and painful skin lesions covered in white or silvery scales. An online dermatologist can assess which treatment therapies are most appropriate depending on individual needs, with the aim of improving patient comfort and quality of life.
Alopecia can be caused by several factors including stress, diet, thyroid diseases or family history and it impacts 1-2% of the Canadian population. It can be determined by the loss of more than 100 hairs a day and a noticeable lack of hairs growing back to replace them. Certain medications have proven to be effective in treating hair loss and a dermatologist can advise and prescribe as part of a controlled treatment plan.
This typically short-lived range of skin infections are itchy and often noticeable through changes to the skin such as cracking or peeling. They cover common conditions such as athlete’s foot, which affects 1 in 10 people in North America, yeast infections and ringworm. Dermatologist treatment could include recommendations on lifestyle changes as well as medication and skin care guidance.
If you often produce more sweat than necessary, you may have a condition called Hyperhidrosis. In Canada, this impacts roughly 3% of people and can have a negative impact through causing social embarrassment or hindering productivity. An online dermatologist can determine the best treatment option for your individual situation.

Online dermatology treatment: deep dive.

How do online dermatologists diagnose skin conditions?

Many of the most common conditions can easily be diagnosed by a trained dermatologist through a visual examination. The online dermatologist will need to discuss your symptoms and rely on photos of video close-ups to show them problem areas. If more in-depth diagnostic methods are required, such as a patch test for allergies, or a biopsy which involves taking a sample from the target area, then an in-person visit may be better.

How do I prepare for my online dermatologist appointment?

To ensure the dermatologist can provide an accurate diagnosis during your appointment you can help by noting down any concerns and answers in advance. Considerations include when the problem first appeared, if you are aware of what may have caused it, anything that helps improve the issue and key descriptive details. If the issue is in a hard to reach area or somewhere that may be difficult to show on video then you may wish to ask a friend or family member to take detailed photos in advance of the appointment that you can share with the online dermatologist.

What will my online dermatologist appointment be like?

Appointments usually take between five to thirty minutes depending on the individual need. The online dermatologist will ask for a description of your symptoms and reason for the appointment. This will allow the dermatologist to determine the best course of treatment. If necessary, they may recommend a follow-up appointment or a visit to a physical clinic.

What if my area of concern is in a location that I do not want to share on video?

If you do not feel comfortable or are unable to show the online dermatologist the problem area during the video appointment, then you can take detailed photos ahead of time and share them with the dermatologist.

When should I choose an in-person appointment instead?

If you are experiencing severe and persistent symptoms that would be best examined in a physical appointment, then you should book an in-clinic dermatology appointment. Symptoms could be:

  • Rash on the genitals or mouth
  • Fever
  • Dark bruising
  • A mole that has changed appearance

How booking works.

“How do I connect with an online dermatologist?”

Our virtual clinic is designed to provide you with secure, trusted and easy access to the advice and care you need when you need it.

Here is how to book an online dermatologist appointment:

Here is how to book an online dermatologist appointment:

Skip the waiting room and book a virtual clinic appointment instead

Step 1

Book an appointment to visit a general doctor who if necessary, can provide you with a referral to see the dermatologist. You can select which doctor you would like to see and whether you prefer a phone or video call. We have a variety of male and female doctors available to help you in a number of languages.

Step 2

Once you have a referral your virtual appointment with the online dermatologist can be booked.

Step 3

Attend your virtual appointment from the comfort of your own home using your chosen method of communication and receive your treatment plan. We do not require you to download any apps or programs. In some cases, it may be recommended that an in-person visit be coordinated.

Book now

Have a question?

Services

Tia Health doctors' prescriptions are legitimate and are accepted by pharmacies. You can have your prescription delivered for free or sent to a pharmacy of your choice for pick-up.
Yes. Our telehealth platform connects you to a fully licensed Canadian physician. Just like an in-person visit, with telehealth, the doctor is responsible for understanding your case, medical history, and determining the appropriate treatment. If the doctor is not able to help you through telehealth, they may advise that you visit a clinic or hospital in-person.
Your privacy is our top priority, we use bank-level encryption and store data securely in Canada.
Click on the Book Now button to get started. You will then be prompted to select the type of consultation (video or phone), who the appointment is for (you or someone else), and which provider you would like to speak with. Lastly, you will be prompted to sign-up or login to confirm your appointment.
Yes! All Tia Health doctors are Canadian licensed physicians. You can verify the status of their license and view their credentials on the College of Physicians website for the province they are licensed. The city and province in which the physician practices is listed on their Tia Health profile which you will see while navigating the booking process.
Yes, we have a variety of doctors, male and female, doctors who speak different languages, and with different specialties.
If you have a family doctor working on the Tia Health platform, they may have telehealth availability. If not, check back soon as we are adding physicians weekly.

Pricing

Telehealth services are covered by the provincial health plans in British Columbia (MSP), Alberta (AHCIP), and Ontario (OHIP) but not currently in other provinces (check back soon as this is changing). Patients with valid coverage in these provinces will not be charged for their telehealth service. Patients in other provinces will receive a receipt that may be reimbursed through a health spending account or other extended/private insurance.
We accept VISA, MasterCard, American Express, and other online payment enabled cards.
Telehealth services are covered by the provincial health plans in British Columbia (MSP), Alberta (AHCIP), and Ontario (OHIP) but not currently in other provinces (check back soon as this is changing). Patients with valid coverage in these provinces will not be charged for their telehealth service. Patients in other provinces will receive a receipt that may be reimbursed through a health spending account or other extended/private insurance. If no coverage is available to you, then appointment pricing ranges depending on the appointment type you select. There are no time-based fees or additional fees if an appointment lasts longer than expected.
Get the best care from anywhere

Get the best care from anywhere!

Tia Health is focused on modernizing and digitizing healthcare. Our mission is to positively impact health outcomes by leveraging technology to empower patients and doctors.

Book now

Get the best care from anywhere!

Tia Health is focused on modernizing and digitizing healthcare. Our mission is to positively impact health outcomes by leveraging technology to empower patients and doctors.

Tia Health and VirtualClinic+ are joining to serve you better 
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